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Editor's Comments

Jeanne W. Ross

Message from SIM

Ray Hoving

Profit from Customer Data by Identifying Strategic Opportunities and Adopting the "Born Digital" Approach

Gabriele Piccoli, Richard T. Watson

Knowledge Sharing in a Global Professional Service Firm

Ruey-Lin Hsiao

IT-Enabled Business Capabilities for Turbulent Environments

Omar A. El Sawy, Paul A. Pavlou

APC Forum: Business Implications of Virtual Worlds and Serious Gaming

Blake Ives, Iris Junglas