Editor-in-Chief
Jeanne Ross, MIT Sloan School of Management, United StatesSenior Editors
Ritu Agarwal, University of Maryland, United StatesCynthia Beath, University of Texas at Austin, United States
Carol V. Brown, Stevens Institute of Technology, United States
Blake Ives, University of Houston, United States
Jack Rockart, MIT Sloan School of Management, United States
Leslie Wilcocks, London School of Economics, United Kingdom
Robert W. Zmud, University of Oklahoma, United States
Senior Advisory Editor, Society for Information Management
Ray Hoving, Ray Hoving Associates, LLCEditorial Staff
Alan Dennis, PublisherNick Lockwood, Managing Editor
Kelly McNamara, Assistant Managing Editor
Editorial Board Members
Steve AlterLynda Applegate
Rob Austin, Harvard Business School
Andy Boynton, Boston College
Walter Brenner, University of St. Gallen, Switzerland
Erran Carmel, American University
Yolande Chan, Queen's School of Business
Sue Conger, University of Dallas
Wendy Currie, Warwick Business School, United Kingdom
Tom Davenport, Babson University, United States
Omar El Sawy, University of Southern California
David Feeny, Templeton College, University of Oxford, United Kingdom
Guy Fitzgerald, Brunel University
Chuck Gibson, MIT, United States
Janis Gogan, Bentley College, United States
Tim Goles, University of Texas, San Antonio, United States
Dale Goodhue, University of Georgia, United States
Paul Gray, Claremont Graduate University, United States
Varun Grover, Clemson University, United States
John Henderson, Boston University, United States
Sid Huff, Victoria University of Wellington, New Zealand
Michelle L. Kaarst-Brown, Syracuse University
Kate Kaiser, Marquette University, United States
William Kettinger, University of Memphis, United States
Rajiv Kohli, College of William & Mary, United States
Lutz Kolbe, University of Göttingen, Germany
Mary Lacity, University of Missouri, St. Louis, United States
Dorothy Leidner, Baylor University, United States
Jerry Luftman, Stevens Institute of Technology, United States
Stuart Madnick, Massachusetts Institute of Technology, United States
M. Lynne Markus, Bentley College, United States
Andy McAfee, Harvard University, United States
Warren McFarlan, Harvard University, United States
James McKeen, Queen's University, Canada
John Mooney, Pepperdine University, United States
Jo Ellen Moore, Southern Illinois University Edwardsville, United States
Ryan Nelson, University of Virginia, United States
Richard Nolan, Harvard University, University of Washington, United States
Keri Pearlson, KP Partners, United States
Arun Rai, Georgia State University, United States
David Robertson, IMD, Switzerland, Switzerland
Joe Rottman, University of Missouri, St. Louis, United States
V. Sambamurthy, Michigan State University, United States
Judy Scott, University of Colorado at Denver, United States
Maung Sein, Agder University College, Norway, Norway
Heather A. Smith, Queen's University, Canada
Christina Soh, Nanyang Technological University, Singapore, Singapore
Donna Stoddard, Babson College
Christian Wagner, City University of Hong Kong, China, China
Barbara Wixom, University of Virginia, United States
ISSN 1540-1960